Contact Us

If you need to reach Top Sweeps Casinos, this page explains how to do it, what our editors can realistically help with, and where a question belongs with the operator instead of us. We are an independent comparison site covering sweepstakes casinos and social casinos in the US. We do not run any gaming platform, we cannot see your account, and we cannot move coins or process a redemption on your behalf.

What to send us, and where else to look first

The fastest route to an answer depends on the kind of question. Use this as a sorting guide before you write.

Your question	Best place to ask
A correction to something on this site — a stale offer, a wrong redemption minimum, a state that is no longer eligible	Email our editorial team at [email protected]
A site you think we should review, or a category we have missed	Email our editorial team with the operator name and why it stands out
Your account balance, a stuck verification, a declined coin package or a pending prize redemption	The operator's own support channel — we have no access to player accounts
A complaint about how an operator handled you	Start with the operator's complaints procedure, then tell us so we can factor it into the review
Partnership, advertising or media requests	Email us and mark the subject line clearly so it reaches the right person
Concerns about your own or someone else's play	See our responsible gambling resources and the national support lines listed there

Written enquiries only — we do not publish a phone line, and we would rather answer carefully than quickly. Include the page URL, the operator name and the date you saw the information. Screenshots help. Please do not send us ID documents, account passwords or card details; we have no use for them and no reason to hold them.

How we handle corrections

Most of the mail we get is about accuracy, which is the mail we want. Sweepstakes promotions change without notice: a welcome bundle is retired, a redemption minimum moves, an operator quietly drops a state. When you flag something, we check it against the operator's current official rules and sweepstakes terms and conditions, then update the page and the fact-check date.

1. You send the page, the claim and what you believe is correct.
2. We verify it against the operator's published terms rather than its marketing copy.
3. If it checks out, we amend the page. If it does not, we will tell you what we found.
4. Where a change is material — eligibility, redemption terms, age limits — we revisit the ranking too.

Where our commercial relationships sit

Top Sweeps Casinos earns commission when a reader signs up through some of the links on this site. That is how the research is paid for. It does not buy a position in our rankings, it does not soften a review, and it does not stop us publishing a limitation. If you believe a listing reads like an advert rather than an assessment, say so — that is a legitimate complaint and we will look at it.

The operators we cover, and what their offers actually require

Readers often contact us about a specific welcome bundle, so here is the context we would give in reply. Every offer below is an advertised promotional package, and every one of them sits behind the operator's own official rules, eligibility checks and redemption conditions.

Spinblitz

Our top-rated listing, and the one that generates the most questions, largely because of the scale of its advertised headline: 100 Million Gold Coins with the BLITZ JACKPOT. Gold Coins are the play-only currency — they cannot be redeemed for anything. What matters for anyone hoping to redeem is the Sweepstakes Coins side of the account, which arrives through promotions, daily rewards and the no-purchase entry route rather than through that Gold Coin headline. Limitation: a very large Gold Coin figure tells you nothing about redemption potential, and we have seen readers misread it that way. Check the promotional playthrough requirement on any Sweepstakes Coins before you judge the offer.

Lone Star

Ranked second, and the one we point people to when they ask which welcome package states both currencies plainly: Welcome Offer up to 500k GC & 105 Free SC. The split matters — the GC portion is for play, the SC portion is the promotional entry that can, subject to playthrough and verification, lead to a prize redemption. "Up to" is doing real work in that headline, so the full amount usually depends on tiers or staged unlocks. Limitation: staged welcome offers are harder to compare against flat ones, and the value you actually see may be well below the advertised ceiling.

Casino.Click

Third on our list and the most modest headline of the three: 150 Extra Coins & 10 Free Spins. We include it because the spins are tied to specific titles, which makes the offer easy to understand and easy to check against the terms — a contrast with the seven-figure coin headlines elsewhere. Limitation: a small welcome package puts more weight on the daily free coin drip and seasonal promotions, so it suits players who log in regularly rather than those who sign up once and expect a large opening balance.

The rest of the list at a glance

• SplashCoins — 200% Welcome Offer, a percentage uplift rather than a fixed bundle, so its real size depends on the coin package it is applied to.
• Free Spins — 950,000 GC + SC 75 + 20 Free Spins on Gorilla Slot, with the spins restricted to a single title.
• Lucky.me — 40,000 GC & 40 Free SC Welcome Bundle, a smaller, plainly stated package.
• Crown Coins — 150% Welcome Bonus, again tied to a package purchase to reach its stated value.
• Crash Duel — 200,000 GC + 100 Free SC, weighted toward the promotional coin side.
• Spree — 25,000 GC Welcome Offer, Gold Coins only in the headline.
• Mr Goodwin — Sign Up & Get 125,000 Free Coins, a straightforward registration bundle.

All advertised terms are subject to change by the operator. Our editorial ratings are our own judgment, not customer review scores, and they reflect research rather than any claim to have played or redeemed at these sites.

Money questions we can and can't answer

We get a lot of mail about coins and cash, so here is the honest boundary. Participation does not require a purchase. Legitimate sweepstakes operators offer a no-purchase-necessary method of entry — commonly a mail-in request under the official rules, alongside daily login rewards and promotional drops. Coin packages are optional, and buying Gold Coins is a purchase of play currency, with promotional Sweepstakes Coins typically attached as a free bonus.

US platforms commonly support debit cards and online payment providers for coin purchases, with ACH bank transfers and similar methods used on the redemption side. Availability differs by operator and can change, so check the cashier before you assume a method is there. What is close to universal: a minimum redemption threshold, identity verification before a first redemption, promotional playthrough on Sweepstakes Coins before they become redeemable, and a processing window measured in days rather than minutes. Nobody should promise you instant payouts, and we won't.

We cannot chase a redemption for you, tell you when yours will land, or overrule an operator's decision. If a redemption has stalled, ask the operator for the specific rule it is applying and keep the reply. Prize redemptions may also be taxable under federal and state rules — keep your own records and take proper guidance if the amounts are meaningful.

What these sites actually offer

If you are writing to ask whether a platform has a particular kind of game, the categories to ask about are usually these. Slots dominate almost every library, from low-volatility titles built for short mobile sessions to high-volatility releases and progressive jackpot games. Table-style games — blackjack, roulette and poker variants — appear widely, though the depth varies a lot between operators. Live dealer rooms are the least consistent category in the sweepstakes space, so it is worth confirming before you sign up rather than after. Crash and instant-win formats have grown quickly and are a selling point for several of the newer names on our list.

RTP and volatility figures are set by the game providers and published in-game; we report what is published and do not claim to have measured it ourselves.

The other things these operators run

Several companies in this space also operate purely social casino apps with no prize redemption at all — the same slot catalogue, virtual coins only, entertainment rather than sweepstakes entry. Others run loyalty programs, seasonal events, leaderboards and tournaments alongside the core product, which is often where the better ongoing coin rewards sit. Some groups also have separate real-money gambling brands in states where that is licensed; those are a different legal product with a different regulator, and we do not treat them as interchangeable with the sweepstakes sites listed here. If you contact us about a brand name, tell us which product you mean — the sweeps site, the social app or something else.

Eligibility, state rules and the questions we can't answer for you

Availability varies by state. Some states are served by most sweepstakes operators, some have passed laws or taken enforcement action against them, and some operators exclude states purely to manage their own legal risk. Laws in this area are changing frequently, so check the operator's current eligible-state list and its official rules before you register — not a list you saw somewhere months ago.

Minimum age is typically 18, but a number of operators require 21, either everywhere or in particular states. Geolocation checks are standard, and identity verification with a government-issued photo ID, and sometimes proof of address, is normal before a first prize redemption. Details must match your account.

We are not lawyers, and we will not tell you that a given site is definitely legal for you to use. If you have a real legal question, the operator's terms and your state's rules are the place to start. Our site terms set out the basis on which we publish, and our editorial background explains who writes this and how we assess operators.

Reaching us about responsible play

If a message to us is really about losing control of your play, we would rather you skipped us and went straight to help. Operators offer deposit and purchase limits, cooling-off periods and self-exclusion; blocking software can sit on top of that. The National Council on Problem Gambling helpline and Gamblers Anonymous both take calls nationally, and our responsible gaming page collects the details. If you want us to note a specific operator's self-exclusion process in a review because it was hard to use, tell us — that is exactly the kind of thing readers need flagged.

Before you write

Be specific, include links, and tell us what outcome you are after — a correction, a review, a reply, or simply a record. We read everything, we answer what we can, and we will say plainly when something falls outside what an independent comparison site is able to do. If your message is about an account, a payment or a redemption, send it to the operator first and copy us in only if you want it on our radar.